Privacy and Cookie Policy

Privacy and Cookie Policy

Tess Essentials find it very important to deal responsibly with the information you leave on our website, as described in the General Data Protection Regulateion (AVG). See also the website of "College Bescherming Persoonsgegevens"(CBP).
Tess Essentials stores your personal data in a secure database. We do not pass on your information to third parties for commercial purposes, but only to ensure that your purchases run as smoothly as possible, we do need data from you first.

What we do with your data
We use your data for different purposes. We use data recieved from you, but also data collected by ourselves. For example, information about your visit to our website.

  • Delivering your order
    For your order we need your name, e-mail address, address and your telephone number and sometimes your VAT-number. With tat we can deliver your order and keep you informed about your order. We also provide your information to others if necessary for an order, for example to delivery services.
  • Your account
    In your account in the webshop we store, among other things, the following information: your name, address, telephone number, e-mail address and specified other information. You do not have to enter this data every time.
  • Customer service
    You can call and email us. To help you quickly with questions, we use your data and make notes that we save. Handy if you call us again.
  • Newsletters
    You can sign up for our newsletters. This way we will keep you informed about our offers, promotion and our news. If you do not want to receive newsletters from us anymore, you can unsubscribe via the link at the bottom of the newsletter.
  • Reviews
    After each webshop order you can write a review. If you would like to write a review, choose whether your personal details or your name are visible to other visitors. We keep track of who writes which review.
  • Improvement of our store and service
    We are constantly improving our service. That is why we can use your data to ask you if you would like to participate in a no-obligation customer or market research.
  • Fraud
    We use customer data to investigate, prevent and counter fraud. If necessary, we provide customer data to the government.
  • Business customers
    From our business customers we store data that is provided to them for the processing of the order. The personal or company information provided to us is treated with the same confidentiality as that of our other customers.

Cookies
This website uses cookies. Cookies are little text files that are placed on your computer. This allows the website to recognize you on a subsequent visit We do this in order to better help the website to vote and make it more user-friendly. The validity of the cookies is one year. You can set your browser so that you are given a cookie that the placing of cookies is no longer possible. However it is possible that you can not make optimal use of all parts of the website.

This website uses Google Analytics, a web analysis service offered by Google Inc. (“Google.”) Google Analytics uses cookies that enable you to analyze the use of the website.
The information collected by the cookie about your use of this website is usually sent to a Google server in the US and stored there. If IP anonymization is activated on this website, your IP address will be shortened by Google within member states of the European Union or in the other member states that are part of the European Economic Area. Only in exceptional cases is the full IP address sent to a Google server in the US and shortened there. For the benefit of the website owner, Google will process this information to keep track of how you use the website, to compile reports on website activities for the website owners and to offer other services related to website and internet use. The IP address sent by your browser as part of Google Analytics is not linked to other data from Google. You can prevent cookies from being saved by choosing the appropriate setting in your browser. We would like to point out that in that case you may not be able to use all functions of this website to the fullest. In addition, you can prevent the use of the cookie and your use of the website related data (including your IP address) is sent to Google, stored and that this data is processed by Google by downloading and installing the browser plugin available under the following link:
https://tools.google.com/dlpage/gaoptout?hl=en

Contact
If you would like to contact us:

  • Tel: +31 (0)6 29401691
  • By e-mail: info@tess-essentials.nl
  • By post: mailbox 53, 1633 ZH Avenhorn, Netherlands

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