RETURN CONDITIONS
Items delivered by us can be returned within 14 days of receipt in the original, unopened packaging and in unused condition, with a copy of the relevant invoice and without giving any reason.
CUSTOMIZED PRODUCTS
Is your product specially made to measure? These products are produced especially for you and therefore cannot be returned. Please keep this in mind when requesting a return.
REFUND PUCHASE AMOUNT
When you return the shipment yourself, you are responsible for sufficient postage for postal shipment. When we return your shipment (you can as kus to do that), the shipping costs incurred will be deducted from the credit note.
RETURN FEES
When you return the shipment yourself, you are responsible for sufficient postage for postal shipment. When we return your shipment (you can as kus to do that), the shipping costs incurred will be deducted from the credit note.
MISDELIVERY OR DAMAGE
If the wrong items have been delivered or if the delivery is damaged, please contact us for a correct handling. After assessment, the return costs and any repair deliveries will be for our account.
MISDELIVERY OR DAMAGE
Send an email to info@tess-essentials.nl that you would like to return something.
The items can be returned (in the original packaging), with a copy of the packing slip or invoice, please state the reason for return, to:
Tess Essentials
Dorsvlegel 21
1648 HV De Goorn
The Netherlands
